Archive for the ‘Communication’ Category

Most Significant Change – a primer

Posted by  Shawn Callahan —September 19, 2007
Filed in Communication, Leadership Posts

“Not everything that can be counted counts, and not everything that counts can be counted.” When Einstein uttered these words little did he know that …

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Mooers’ law

Posted by  Shawn Callahan —August 30, 2007
Filed in Communication

I was reading Ambient Findability this morning at breakfast and found this law posited by Calvin Mooers in 1959. An information retrieval system will tend …

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Steve Denning picks up on story-listening

Posted by  Shawn Callahan —July 21, 2007
Filed in Business storytelling, Communication

I was just reading Steve Denning’s latest newsletter and I noticed that he has picked up on the importance of story-listening in his latest book. …

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Taking on new tasks

Posted by  Shawn Callahan —July 20, 2007
Filed in Communication, Culture

A few posts ago I described how you can delegate tasks in a way that informs people with what they need to know to do …

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Cognitive biases

Posted by  Shawn Callahan —July 9, 2007
Filed in Communication

Who said we were rational beings? Here is a multitude of cognitive biases we are all subject to such as the information bias (the tendency …

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Learning before…

Posted by  Mark Schenk —June 30, 2007
Filed in Communication

Our friend and colleague Amanda Horne sent us an e-newsletter with an essay about a brilliant networker called Catherine Fitzgerald. The essay describes some of …

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Data, Information, Knowledge: a sensemaking perspective

Posted by  Shawn Callahan —June 28, 2007
Filed in Communication

The relationship among data, information and knowledge is often depicted as a pyramid. With data at the base, it’s converted to information and information converted …

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Staff induction or orientation

Posted by  Shawn Callahan —June 11, 2007
Filed in Business storytelling, Communication, Culture

I might have mentioned a few posts ago that we are currently helping a government department develop a staff induction program for their Aboriginal employees. …

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Finding and amplifying a sense of direction—directional stories

Posted by  Shawn Callahan —June 1, 2007
Filed in Anecdotes, Communication

This week I have been talking to people about foundational stories and how they are important for reinforcing the core vales and direction for everyone …

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Ross Dawson’s Web 2.0 Framework

Posted by  Shawn Callahan —June 1, 2007
Filed in Business storytelling, Communication

It’s important for businesses to keep an eye on what’s happening on the web as so many new business models are emerging every day. Ross …

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