Archive for the ‘Communication’ Category

Perspectives on problem solving

Posted by  Mark Schenk —June 22, 2006
Filed in Communication

Individuals and organisations have many ways of tackling problems. A paper ‘Describing 16 Habits of Mind’ describes the following perceptual orientations that one can take …

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Why positive stories are important – The City of Port Phillip’s Non Crime Line

Posted by  Shawn Callahan —June 21, 2006
Filed in Communication

Are you more likely to be punished for taking risks at work or will you receive accolades? According to the Harvard psychologist Daniel Gilbert, your prediction depends …

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Books that have influenced our business narrative technique

Posted by  Shawn Callahan —June 18, 2006
Filed in Business storytelling, Communication

Over the last 2 years ago we’ve gained lots of practical experience in eliciting stories, helping people make sense of them and assisting people design …

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Accidental heroes

Posted by  Shawn Callahan —June 17, 2006
Filed in Communication

One of my favourite quotes is: “Where observation is concerned, chance favours only the prepared mind.” Louis Pasteur (1900) Sensemaking is about preparing one’s mind. …

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Understanding what we mean by interventions

Posted by  Shawn Callahan —June 15, 2006
Filed in Collaboration, Communication

Projects designed to improve things typically start by describing the desired result (behaviours, performance measures, work systems) closely followed by depicting the current situation. The change team …

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The unconferencing meme resurfaces

Posted by  Andrew Rixon —June 8, 2006
Filed in Communication

Late last year I pulled together a few threads around the popular meme of unconferencing. Unconferencing is back with this post on How to DIY …

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A dangerous meme is building in the boardroom about blogging

Posted by  Shawn Callahan —June 4, 2006
Filed in Communication

“I hate paper and would never recommend my organisation use it because so many people just write absolute drivel using paper.” Sounds ridiculous? Well substitute …

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Squidoo lenses for Anecdote

Posted by  Shawn Callahan —June 3, 2006
Filed in Communication, News

Seth Godin put it nicely when he said that blogs are like watching a movie, if you are not there from the beginning it can …

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Knowledge sharing

Posted by  Shawn Callahan —June 2, 2006
Filed in Communication

Patrick Lambe over at Green Chameleon has written an interesting post which is half critique and half reflection. After getting down about a paper he …

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We will work harder to find good news

Posted by  Shawn Callahan —May 19, 2006
Filed in Communication, News

Bad news travels fast and some argue that we learn best from our mistakes, but psychological research shows we will work harder, or a least …

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Anecdote