Blog

Individuals and organisations have many ways of tackling problems. A paper ‘Describing 16 Habits of Mind’ describes the following perceptual orientations that one can take …

Are you more likely to be punished for taking risks at work or will you receive accolades? According to the Harvard psychologist Daniel Gilbert, your prediction depends …

Over the last 2 years ago we’ve gained lots of practical experience in eliciting stories, helping people make sense of them and assisting people design …

One of my favourite quotes is: “Where observation is concerned, chance favours only the prepared mind.” Louis Pasteur (1900) Sensemaking is about preparing one’s mind. …

Projects designed to improve things typically start by describing the desired result (behaviours, performance measures, work systems) closely followed by depicting the current situation. The change team …

Late last year I pulled together a few threads around the popular meme of unconferencing. Unconferencing is back with this post on How to DIY …

“I hate paper and would never recommend my organisation use it because so many people just write absolute drivel using paper.” Sounds ridiculous? Well substitute …

Seth Godin put it nicely when he said that blogs are like watching a movie, if you are not there from the beginning it can …

Patrick Lambe over at Green Chameleon has written an interesting post which is half critique and half reflection. After getting down about a paper he …

Bad news travels fast and some argue that we learn best from our mistakes, but psychological research shows we will work harder, or a least …