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Thinking over how pervasive (and problematic?) the notion of control appears to be in organisations I was inspired to write a little piece around it. Here’s …

When it comes to Social Network Analysis (SNA) a common practice is to use centrality measures such as Betweenness (Bridgeness), Closeness and Degree. For instance, …

Last week I suggested we needed more techniques that fostered deeper conversations in business. Well here is a new resource which will help you get …

David Maister has just written an example speech for a new Marketing Director starting out in a law firm. It occurred to me that a …

A few months ago I facilitated an open space session for a group of knowledge coordinators working in a government agency. We spent the day …

Denham Grey says: In a world of information and knowledge, the key process for business is conversation. At the same time we never seem to have time …

Decision-makers are under increasing pressure to justify their decisions and then account for their success (or otherwise) to a variety of stakeholders. Evidence-based management (1) …

Last week we were talking about metaphors used in organisations and how they affect they way people think, and act. One popped up which got me …

I wrote this article with Stewart Forsyth from FX Consultants. Stewart and I have done a few projects together in New Zealand and it is …

I was invited to attend the GAP Forum on Leveraging Networks in Business last week and caught up with some old friends like John Finnigan and …